Terms of Service
Last updated: 22 September 2026
These Terms apply to your use of the Bolton Grit Salt website and to orders placed through it.
The website is operated by BSC VENTURES LTD, trading as Bolton Grit Salt (“we”, “us”, “our”).
1. Orders
By placing an order through our website, you confirm that the information you provide is accurate and that you are authorised to use the payment method provided. All orders are subject to product availability.
We reserve the right to refuse or cancel an order where:
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The requested product is unavailable
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There has been an obvious pricing or listing error
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We are unable to fulfil the order
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We reasonably suspect fraud, misuse or unauthorised payment
If we cancel an order after payment has been taken, the relevant payment will be refunded. An order will only be considered accepted once we have confirmed it.
2. Products and Product Information
We aim to ensure that product descriptions, images, specifications and prices on our website are accurate and up to date.
However, minor differences may occur between product images and the product supplied.
Where a product is sold by weight, volume, size or quantity, the relevant product description will provide the applicable information.
We reserve the right to update product information where necessary.
3. Prices and Payment
All prices are shown in pounds sterling and, unless otherwise stated, include VAT where applicable.
Prices and product availability may change from time to time.
Any price changes will not affect an order that we have already accepted, except where an obvious pricing error has occurred.
Payment must be made using the payment methods available on our website.
4. Delivery
Delivery options, charges and estimated delivery times will be shown where applicable during the ordering process.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including severe weather, traffic, vehicle issues, supplier delays or other unforeseen events.
You are responsible for providing accurate delivery information and ensuring that the delivery location is reasonably accessible for the type and quantity of goods ordered.
Where delivery arrangements require specific access or unloading conditions, these may need to be agreed with us in advance.
If an order arrives damaged, incomplete or incorrect, please contact us as soon as reasonably possible so that we can investigate and resolve the issue.
5. Collection
Where collection is offered, collection arrangements and any applicable collection instructions will be provided at the time of ordering or separately agreed with you.
You should ensure that your vehicle is suitable for safely transporting the products purchased.
We may provide reasonable assistance with loading where possible, but responsibility for ensuring that goods are safely secured and suitable for transportation rests with the person collecting them.
6. Returns, Cancellations and Refunds
Returns, cancellations and refunds are subject to applicable UK consumer law and your statutory rights.
Where you are purchasing as a consumer, nothing in these Terms affects your legal rights, including rights relating to goods that are faulty, damaged, incorrectly supplied or not as described.
Where you are purchasing on behalf of a business, different contractual terms may apply depending on the nature of the order.
If you wish to cancel an order or request a return or refund, please contact us as soon as possible with your order details.
7. Website Use
You must not:
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Use the website for unlawful purposes
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Attempt to gain unauthorised access to the website or its systems
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Introduce viruses, malicious software or other harmful material
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Interfere with the operation or security of the website
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Use the website in a way that could damage, disable or impair it
We may restrict or suspend access to the website where we reasonably believe it has been misused.
8. Intellectual Property
All website content, including text, photographs, graphics, logos, designs and other materials, belongs to or is licensed to BSC VENTURES LTD, unless otherwise stated. You must not reproduce, copy, modify or distribute website content without our permission, except where permitted by law.
9. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the extent permitted by law, we are not responsible for losses caused by circumstances outside our reasonable control.
We are not responsible for indirect or consequential losses where such liability can lawfully be excluded.
Nothing in these Terms affects your statutory rights as a consumer.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services or legal requirements.
The latest version will be published on our website.
12. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.
13. Contact Us
BSC VENTURES LTD
Trading as Bolton Grit Salt
Telephone: 01204 594700
Registered office: Unit 51 Tonge Bridge Way, Bolton, England, BL2 6BD
If you have any questions about these Terms or an order, please contact us using the details above.